Am I able to call the studio?
Yes! 832-304-3925. Email is our preferred method of contact but you can also call with any questions during business hours or if you need anything while you are here renting the studio.
Can I come in for a tour?
Of course! You can email us at firstname.lastname@example.org to setup a time to come in and get a quick feel for the space. Tours are given Fridays at 8:30AM by appointment only and last 15-30 minutes. We allow 5 groups with no more than 3 in each group per tour time. Please be on time as we often have rentals beginning when we open at 9AM. If you already have an event booked and are needing more time to plan or walk through, you will need to book a studio rental.
How do I rent the studio?
First: Decide which space (or the entire space) you would like to rent.
Second: Visit the "Book Here" page of our website and select your desired room, number of hours and if you are a photographer shooting multiple clients or a photographer shooting a single client/client booking themselves.
Third: Once you have selected your time on the calendar you will be redirected to a proposal page where you will be able to sign the rental agreement and pay to complete your booking.
*A booking is not confirmed until a signed rental agreement and payment are received. The renter will have 1 hour to fill out any missing forms once they have selected a time on the calendar. If the renter has not confirmed their rental within this time period, the request will be cancelled and a new booking will need to be submitted through the online booking form.*
When should I arrive for my rental and what happens when my rental is over?
You can arrive at the studio up to 10 minutes before your rental time. We do not allow early arrivals as we do book back to back. Once your rental is over a studio manager will check to see that everything is clean and that there is no damage to the space itself or the furniture before you leave. Cleaning and or damage fees may be applicable at the studio managers discretion.
Do you allow parties/special events?
Yes we do! Our max guest count is 50 people. Intimate wedding ceremonies, bridal showers, baby showers, birthday parties, workshops, rehearsal dinners, luncheons, yoga and pop up shops are some of the events we accommodate. Please email us at email@example.com for more information on hosting an event.
What is included in my rental?
Your rental will include smaller furniture pieces that are present in each room, access to a V-flat and reflector, a fan, the use of wifi upon request and access to the lobby area.
What is not included in my rental?
Larger pieces of furniture, backdrops, clothing rentals, use of the pool are not included but may be rented at an additional cost.
What should I do if I need more time than what was rented?
If you end up needing more time than what was originally booked let the studio manager know asap! If there is not a rental following yours than additional time may be added and the invoice that time must be paid before exiting the Studio.
What if I need to reschedule or cancel a photoshoot?
-Reschedules must take place 24 hours before the rental start time. If reschedule does not take place before then it will result in a cancellation and the session would need to be re-booked.
EDITING A BOOKED RESERVATION:
-Once a session has been booked the number of hours cannot be downgraded. Additional hours may be added pending availability.
-If you wish to cancel, a studio credit will be given if cancellation is made 24 hours in advance. Any cancellations after this time will result in loss of the entirety of the payment.
-If you fail to show up in the first 30 minutes of your scheduled session and do not call to notify, you will be considered a NO SHOW and the full payment will be forfeited. If the full payment has not been completed the card on file will be charged the remaining amount.
What if I need to reschedule or cancel an event?
To reschedule/make changes (downgrading hours/package/changing dates, etc) to a booked reservation a $150 fee is required. All changes must be made 7 days prior to the event.
-If you wish to to cancel, any payments made to the Studio will be returned aside from the 50% booking deposit.
-If you fail to show up in the first 30 minutes of your scheduled session and do not call to notify, you will be considered a NO SHOW and the full payment will be forfeited.
Can I shoot a video in the studio?
Yes, we do suggest renting the full studio to minimize sound interference.
Are there restrooms/changing areas?
The Oak and The Willow share the lobby bathroom and have access to a secondary upstairs bathroom as well. There are also hooks in The Oak for hanging dresses. The Alder has a dedicated changing area connected to its restroom that is adjacent to the studio space with a bar to hang clothes and accessories. The Elm has its own personal bathroom within the space as well as hooks for hanging.
Is there a dedicated makeup/hair space?
There is not a dedicated makeup/hair space but a folding table/chair is available upon request that can be set up anywhere.
Do you allow boudoir or artistic nudes to be photographed in the studio?
Yes we do, however privacy is not guaranteed unless you opt for a Full Studio rental.
Can I bring food/alcohol?
Food and drink (as well as catering) are allowed at the studio. The space must be left in the condition that it was found in as there could be a rental coming in right after so everything must be clean by the end of the scheduled rental.
Alcohol is allowed given prior written consent by the studio.
What about pets?
Pets are allowed! There is a $25 fee per pet. PETS MUST BE ON LEASH AT ALL TIMES AND CLEANED UP AFTER IF THEY GO IN THE YARD.
Are there any items I may not use in or outside of the studio?
Sand, confetti, confetti balloons, glitter, sparklers, fake flower petals (real petals are allowed but must be pink or white- NO RED), oil based sprays. Candles must be LED or in glass votives so that wax does not get on the floor.
Do you allow cake smashes?
Cake smashes are allowed but there must be a rug/sheet placed under the cake as the oils in the icing will leave a permanent residue on the concrete floors.